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    English     Français An agile, industrial platform to design and to deploy Web Self-Services

The e-Citiz studio enables fast development and upgrade of e-services independently of the technical platform. This phase is defined as the functional specification phase during which an e-service is specified and an operational prototype is generated for validation at all iterations: The first loop. Then, the designer generates the e-service for the targeted technical platform (application server, database, directory …). Thus, the finalized e-service (layout, graphical presentation, interfacing using a Back office, complicated checks, calculations …) is revalidated by a functional expert: The second loop. This logic of double loops characterizing the e-Citiz studio is patented.

A generic platform
To meet the challenges presented by the complexity and enormity of the task resulting from the need to quickly develop and maintain all Web applications making up the Web self-services designed for citizens, employees, clients and suppliers…
it is essential to implement a truly generic, industrial platform for the design and deployment of e-services.
Capitalizing on five years of work and proven experience with largescale projects, e-Citiz has today become the standard bearer in Web Self-Service, design and deployment platforms, taking its place as the most accomplished in the field.
Agile Development
A modern platform must therefore support flexible development techniques, while guaranteeing the expected responsiveness.
To this end, e–Citiz is based on standards and a patented design environment.
Due to a lack of understanding and confusion in approaches to technical and functional issues, many web application projects are not completed on time or do not include the desired functionalities.
But the rapid development approach provided by e-Citiz Studio guarantees a total separation of functional and technical aspects.
Last but not least, e-Citiz Studio incorporates a number of functions guaranteeing the business analyst increased productivity with each iteration and for each new project.
In this way, compared with methods and development tools currently used in most organizations, initial development time for a transactional web application is divided by three and upgrade deployment time is divided by five.
Front-Office management
A form server enables form design, display, multi-channel input (including web and PDF) and saving for subsequent modification if required.
Dynamic forms are made intelligent thanks to the use of a business rule editor and a rule engine.Last but not least, e-Citiz pre-populates the procedures to avoid repetitive input.
A secure personal space used to track procedures and proxy functions enhances the platform.
In addition, e-Citiz uses multi-channel alerts (web, email, SMS, etc.) to notify actors of events concerning their procedures.
A real Middle-Office
The usage and data-oriented e-Citiz Workflow engine implements collaboration between the players involved: users, citizens, corporations, representatives, partners, banks, etc.
Within the context of unique, single windows for users, dashboards ensure, on the middle-office side, the centralized management and tracability of procedures.
Back-office, integration with IT systems :
e-Services performed with e-Citiz provide a connector-based architecture.
Henceforth, e-Citiz e-Services have been interfaced with software packages using XML/SOAP Web Services, a secured exchange Hub from a trusted vendor (HTTPS and XML interface), a Scheduler to perform batch processing, a decisionmaking tool via integration of an ETL used to make up OLAP cubes, EDIFACT/CFT flows, MOM email systems (JMS, SonicMQ), electronic email systems (SMTP, POP, etc.), fax Servers, Call Center ACDs, FTP servers, etc.
Orchestration functions are part of the XL version of the platform.
Standards
to guarantee readability, ease in getting started, skills transfer and sustainability.
MDA - Model Driven Architecture

The main advantages provided by this choice of architecture are:

  • Guarantee of permanent synchronisation betweeen requirements, documentation and the deployed application.
  • Support for iterative development based on operational prototypes. By safeguarding against the tunnel effect, the level of execution and the availability of the application can be determined at all times.
  • Application transparency: all is in the model, not in the code. This facilitates skills transfer and reversability phases.
  • Accelerated maintenance and functional upgrades performed without coding.
UML

currently represents a proven and standard formalism. In particulier, it is used to efficiently describe the interactions between the user and the system within the framework of use cases. The systematic use of UML in e-Citiz provides, via mutualization, a real functional urbanization of areas covered by web self-service.

BPMN - Business Process Modeling Notation

The use of this standard in e-Citiz Studio ensures heightened readability of workflows and processes. BPMN diagrams facilitate process inventory, modelization and mutualization. Within a framework of a continuous and iterative evolution of these processes, BPMN is the natural support for BPR - Business Process Re-engineering.

XHTML

compliance with this standard provides many advantages, including compatibility validated at the platform level and not at the project level, with most browsers. e-Citiz supports graphical and user-friendly charts (XHTML, CSS, XSLT and generic graphical objects) that can be easily customized to be naturally integrated in the target site.

W3C WCAG WAI

e-Citiz guarantees through its design automatic compliance at the AA level with this W3C standard managing accessibility criteria and enables, with complete transparency, compliance with the laws on integration.

Faced with a generic need, an industrial platform based on standards!

Scalability

Thousands of people in different areas of activity use the e-Citiz platform. It takes on all technical aspects and in particular guarantees one of the key aspects linked to web applicationdeployment; the ability to increase the workload of e-Services. Integrated performance testing tools are used to ensure correct dimensioning of the production configuration. In this way, to guarantee the performance expected during times of increased workload, the applications developed with e-Citiz can be deployed in server clusters. The J2EE cluster, validated for the e-Citiz, platform, ensures load balancing and the continuity of services in the event of a server failover.

Deployment

At deployment time, the choice of application server, target database and operating system is left to the e-Service operator. In addition, e-Citiz is used to deploy multilingual applications.

Security

e-Citiz provides a solution to the constraints (and fears) concerning security and manages encrypted flows (HTTPS), authentication (SSO: Single Sign On), electronic signatures, the notarisation of exchanges, timestamping and the integration of certified services, etc. Different authentication modes are offered:
via identification (LDAP or other directories), anonymous authentication, digital certificate, etc.
User management takes into account users and their roles (actor type).
Authorisations are associated with each user thus enabling detailed dynamic management of their rights.

A platform ahead

When becoming a player in the digitalization era, choosing e-Citiz means: deployment, three times faster, of Accessible (WAI AA) Web Self-Services, those are multi-actors, efficient and scalable, and maintain and management upgrades five times faster, irrespective of the activity sector. This also means providing dynamic intelligent forms capitalizing on 10 years of experience in rule engines and 15 years of experience in object modelization.

It also means anticipating all the natural upgrades of a web application and capitalizing on the 5 years of experience and progress forged by the players in digitalization by opting for an industrial solution to a generic problem.

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